בתשובה לאייל הראל, 23/01/02 9:47
הם מחזירים ת'סחורה, אבל... 54061
Dear Ms Welch

Thank you for your e mail.

As you are aware, we removed the three specific goods - to which you alluded
in your e mail - from sale last week in order to give ourselves prudent
opportunity to review the situation. Having done so, we have decided (as
have Selfridges) to re-instate the products. However, at each of the
locations where the products are sold, there is information explaining the
exact region in which the items were produced, e.g. "Beigal and Beigal
Crackers - This product originates from the Barkan Industrial Zone, West
Bank". By giving our customers this extra information we are allowing them
to make a more considered purchase based on their own beliefs and philosophy
and conversely allowing those who do not wish to purchase the products the
opportunity to decline to do so.

You will appreciate that Harrods has long occupied a position at the
forefront of British retailing with hundreds of thousands of loyal customers
from many nations with a multiplicity of different beliefs and political or
social viewpoints. This position has arisen as the result of over 150 years
of offering our customers the merchandise they want from an enormous variety
of sources. The Food Halls form the heart of the business and are widely
regarded as having one of the finest selections of luxury items available
anywhere in the world. Here, as is the case elsewhere in the store, we allow
our customers to make whatever purchases they wish on the basis that it is
up to the individual to make their own decisions.

I trust this clarifies our position on this matter.

With kind regards.

Yours sincerely

Laurence Williams
Manager
Management Services

-----Original Message-----
From: foxglove@barak-online.net [mailto:foxglove@barak-online.net]


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